Frequently Asked Questions

Yes - absolutely! Any hair type is welcome!

Unfortunately, we are unable to carry out Head Spa on anyone with hair extensions due to potentially causing damage or matting. It is advised you have a Head Spa in between fittings.

Due to the use of essential oils and the amount of time lying on your back during treatment, a Head Spa cannot be carried out on pregnant women. Would be great to have after your baby is born ( a good push gift!)

Yes. A HeadSpa aims to help with any scalp condition such as psoriasis, dry/flaky scalp and alopecia.

Yes but please make your therapist aware.

The short answer is yes but it should be avoided if it has recently been dyed as colour may be removed during treatment. It is best to give your hair a few washes first.

The aim of any Head Spa(ce) appointment is for you to relax as much as possible so please come to your appointment alone.

Every effort is made to keep the treatment room as relaxing as possible. It's a busy world and some background outdoor noise cannot be avoided. Calming music will be playing throughout your treatment. We use eye masks and can provide ear plugs should you require them. To help you relax as much as possible, we do not talk during your treatment but please make us aware if you have any concerns or if something doesn't feel right.

Yes, we can facilitate up to 3 people a time. Please contact us directly to book

Depends on your scalp condition - healthy, normal scalps every 6 months, scalps with problems every 1-2 months.

We will always offer to blast dry your hair following your treatment. We also offer blow-dry and styles as an extra treatment. Hair will be towel dried should you not wish your hair dried.

After a Head Spa treatment, your therapist will discuss a treatment plan following your scalp analysis. It is recommended to follow these steps: - Drink plenty of water after your Head Spa - Avoid caffeine and alcohol - Avoid physical exercise for 24 hours - rest up! - Delay washing your hair until for 2-3 days to allow the essential oils to absorb Any concerns or problems following your treatment, please do not hesitate to contact your therapist

Due to insurance purposes, we can only carry out treatments on over 16's. If you are over 16 but under 18, you must bring an adult or guardian with you.

If you need to reschedule your appointment, you can change your appointment date within your online booking or you can contact The Head Spa(ce) directly. Please make sure you re book with the therapist you initially booked in with. Your deposit will be carried over to your chosen rescheduled date, providing at least 48 hours notice has been given. If less than 48 hours notice is given for a reschedule, this will go down as a cancellation and a new deposit will be required for the appointment.

If you need to cancel your appointment, please contact The Head Spa(ce) directly. Please be aware that deposits are non refundable for any cancellations regardless of how much notice is given or reason for cancellation.